Compliant with WCAG 2.1 Level AA

Accessibility standard

Our website is compliant with the Web Content Accessibility Guidelines version 2.1 (WCAG 2.1 Level AA), in line with requirements for Australian Government websites.

Please contact us online or by phone (03) 9214 7888 if you:

  • have any problems using this site
  • have any feedback or questions
  • need assistance because the information on our website is not available in a format you can access.

Web standards

Under the Disability Discrimination Act 1992, Australian Government agencies are required to ensure information and services are provided in a non-discriminatory accessible manner. All AIFS' websites have been designed to meet the Australian Government standards, including those that relate to access for people with disabilities.


The primary navigation system on our websites uses a top menu with drop down sub-menus. This provides quick access to major content areas. All areas can also be accessed with Javascript and/or Cascading Style Sheets (CSS) disabled.

If you are not using a mouse to navigate our websites, you can navigate on the keyboard by using the TAB and ENTER keys:

  • To select a link, use the TAB key + ENTER.
  • To browse forward, press the TAB key. To go back, press the SHIFT key + TAB.

Site maps are also available in the footer of each site to help you to find information.

Document types

Material on our websites is published primarily in HTML with a Portable Document Format (PDF) version provided as a convenient printable alternative for publications. Some older publications are available only as PDF.

Some content on the website cannot be provided in HTML format. If you have difficulty accessing a document on our website, please contact us and we will endeavour to provide it to you in a format that fits your needs.

Browsers, links and images

Our websites are designed to work well in a range of popular web browsers. The text is scalable, allowing it to be resized in the browser window. Links have meaningful link text which can be read by screen readers.

Images on this site have meaningful alternative ‘alt’ tags which can be read by screen readers.


You will need a computer with an internet connection and speakers to participate in a webinar. For further information, go to Frequently asked questions (FAQs) about AIFS webinars.